About the Role

This is an exciting opportunity for a Regional Engineering Manager. Supporting a team of Service Engineers, Service Centre and Workshop Managers, you will drive a continuous improvement programme based around safety, people, quality, productivity and equipment availability. You will also be responsible for a team of field-based engineers throughout the UK, including organising and allocating daily work schedules.

Reporting into the Rental Solutions Regional Director, your responsibilities will include:

• Ensure the highest levels of quality and availability of products, whilst maintaining optimum stock levels.
• Prioritise and manage a repair programme (targeting high-earning / high-UTE% items), ensuring all assets are fully compliant with current Health & Safety regulations and maintained in line with the relevant service schedules.
• Manage quality improvement initiatives and support the development of a Centres of Excellence model.
• Drive technical skills development and the apprenticeship programme.
• Ensure compliance with all regulations relating to Health and Safety / Quality Assurance, including completion of statutory training.
• Carry out any investigations for major asset failures, identifying trends and carrying out root cause analysis with relevant stakeholders.
• Field service planning for your team of field service engineers throughout the region.
• Respond to breakdowns and appoint engineers by identifying the most cost-effective solution, whilst taking into account customers’ SLAs.
• Appoint third parties where necessary to cover breakdowns and raise order numbers upon completion.
• Manage the call logging control system for breakdowns and service (including maintenance of the out-of-hours call-out rota).

About You

To succeed in the Regional Engineering Manager role you will bring the following skill set and behaviours:

• Exceptional leadership, team development and people management experience.
• Excellent communication and negotiating skills, and an effective delegator who inspires confidence and empowerment.
• Proven operational management experience of a large team across multiple sites.
• Excellent planning and organising skills, able to prioritise workload and work under pressure to strict deadlines.
• Commercial awareness and acumen, with an understanding of financial data and P&L, plus financial cost control and budgeting experience.
• Ability to source and analyse data and present results / recommendations.
• IOSH qualification.
• Driving licence essential, with travel within and beyond your region.
• Flexible and able to adapt to rapidly changing priorities.
• Ability to understand and resolve complex business problems.

What’s on Offer

You will be joining a highly successful, market-leading equipment rental provider. The package includes a flexible rewards scheme with a generous holiday allowance (with the option to buy and sell annual leave), life assurance, a retail discount scheme, employee recognition awards and a company pension scheme. There is a genuine focus on training and personal development to support your career progression.

Your health, safety and wellbeing are a priority, with support through initiatives such as a mental health awareness campaign and first-aider programme, plus access to a 24/7 employee assistance helpline, counselling services and financial wellbeing support.